​Cloud La Med Spa Policies
Fair Lawn, NJ
At Cloud La Med Spa, we're committed to providing every guest with a relaxing and enjoyable experience. Our med spa policies are designed to ensure your safety, comfort, and satisfaction.​
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Appointments
We recommend scheduling your appointment in advance to reserve your preferred treatment time.
Booking at Cloud La Med Spa is easy and convenient:
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Call us directly at 201-773-4558.
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Submit a request through our Contact Form.
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Schedule your cosmetic injectables online through our Booking System.
We also welcome walk-ins for cosmetic injectable treatments, Monday through Friday.
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To ensure a seamless experience, please arrive 15 minutes early to complete any paperwork.
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Complimentary Consultations
Every new client is offered a complimentary consultation with Dr. Walid Elkhalil. During this time, we’ll get to know you, your skin, and your goals, and discuss the best treatment options.
Before your treatment, we'll explain the treatment and review all pre- and post-care instructions. Our consent forms provide detailed information about the treatment. We encourage you to read them carefully.
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Rescheduling and Cancellations
We understand that schedules can change. To best serve all our clients, please reschedule or cancel your appointment at least 24 hours in advance. To cancel or reschedule, please call us at 201-773-4558.
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A $50 fee may apply to cancellations made with less than 24 hours’ notice or for missed appointments (no-shows).​
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If you’re running late, please call us at 201-773-4558.
Some treatments require the full appointment time. Arriving more than 10 minutes late may result in rescheduling to ensure the best outcome for your treatment.
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Payment Methods Accepted
We accept Visa, MasterCard, Discover, American Express, Debit Cards, Cash, Checks, and Apple Pay. Financing options are also available.
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Child-Free Environment
To maintain a relaxing environment for all guests, we kindly ask that you do not bring children into the spa.
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Results and Satisfaction
At Cloud La Med Spa, we aim to do more than meet your expectations—we work to exceed them. While we always strive for the best possible results, every person is different. Your skin, your health, and how your body responds all influence the outcome.
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Payments cover the treatments provided. All sales are final. Once a treatment is complete, refunds or credits cannot be issued. ​
While results may vary, your satisfaction is our top priority. If you have concerns after your visit, please call us at 201-773-4558. We're here to help and will work with you to find the best solution.
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Please note: The information provided on our website is intended as a general overview of our services and should not be used as a substitute for medical advice from a licensed professional.